Director, Community and Housing

Responsibilities:

• Responsible for recruiting, onboarding, training, coaching, and managing all full-time and part-time staff and volunteers within program areas.
• Ensuring staff and volunteers are accountable to the delivery of high quality services through excellent relationships with program participants.
• Providing leadership and strategic vision to program service delivery and future directions to meet the needs of program participants and the community.
• Researching and documenting community trends and service gaps and recommend, develop and plan programs and service delivery strategies.
• Managing and evaluating programs against defined financial and programmatic outcomes, goals and objectives.
• Recommend quality improvements and best practice strategies to current programs, processes, strategies, tools and ensure implementation of approved changes.
• Developing, managing and monitoring approved budgets and program financial operations to meet contractual obligations, service targets and financial targets and to achieve effective and efficient operations.
• Developing and maintaining effective community relationships and partnerships relevant to the program and market and promote programs to achieve program and financial targets and to support coordinated, integrated service delivery.
• Ensuring compliance of staff with Health and Safety, Child Protection policies. Perform duties and tasks that contribute to a clean, secure and safe environment.

Qualifications:

• Annual registration in a professional organization as required by law.
• Standard First Aid and CPR-C, Child Welfare & Police Security Clearance.
• Mental Health and/or Psychological First Aid, Non-Violent Crisis Intervention and Suicide Intervention Certification preferred
• WHMIS Certification.
• University Degree in a Human Services discipline or equivalent.
• 4-5 years of directly related professional experience in program delivery and program and financial management and administration
• Experience working with individuals, children and families from a strengths-based and trauma-informed approach to address psycho-social, family-functioning, parenting, mental health/addictions and other needs.
• Demonstrated skills and knowledge related to social determents of health, mental health and well-being, trauma recovery, individual and family assessment, case management, group work, group facilitation, program promotion, program planning and outcome evaluation.