Child and Youth Worker

Summary:
Our client provides programs and services that include a 30-bed shelter service, a 24-Hour Crisis Line, a Women’s Program, a Children’s Program. These services and programs are mainly organized and carried out through the structured and formal case management and client support process. The team provides programming and service delivery within a shift-based scheduling to ensure continuous service over days / evenings /nights/ weekends.

Job Summary:
The position’s overall responsibility is to provide shelter services to the children of survivors of Intimate Partner Violence through a case management approach by: assisting in implementing the client’s action plans and applying relevant tools, through planning, coordinating and implementing group counselling, providing emotional support and professional assistance.

Duties and Responsibilities:
• As needed, conduct children’s basic admission interviews with parents and facilitate their settlement in the shelter
• Send initial information to Child & Youth Coordinator to develop case plans
• Create new group topics, plan, coordinate and implement group programming
• Perform group counselling for children
• Provide a positive female role model for the children and a forum where they can observe positive female- male interactions
• Plan and facilitate family and culturally diverse group recreational activities
• Perform regular office administration and shelter operations tasks

Job Requirements:
• Relevant education and 1 year related experience in programs for child and youth
• At least 1 year experience in providing informal counselling and advocacy for child and youth
• In-depth knowledge and understanding of issues affecting women and children who have experienced intimate partner violence and resources to support them.
• Knowledge of resources and support services available to children and their mothers
• Skills and experience in program planning and implementation
• Facilitation and presentation skills for groups
• Understanding of statistical data collection for reporting purposes
• Excellent documentation skills and records management
• Ability to navigate database and client case management software
• Demonstrated skills in Microsoft Word, Outlook, Excel, Access and Power Point
• Group program planning, facilitation and presentation skills
• Ability to adhere to policies and procedures and best practices
• Observation of strict confidentiality
• Consistent ability to demonstrate professional behavior in delivery of services
• Ability to communicate verbal and written information formally, accurately and clearly
• Respect for boundaries and excellent interpersonal skills
• Ability to manage conflicts
• Ability to develop reliable work relationships within a diverse work environment
• Demonstrated ability to positively accept and respond to feedback
• Must be flexible with workdays and/or hours
• Valid First Aid/CPR/Food Handling certificates or be willing to accept training